Frequently Asked Questions
Q: Do your sauces require refrigeration?
A: Yes, please refrigerate our sauces after breaking the seal.
Q: Do you have any gluten free products?
A: We are pleased to introduce two new Gluten Free products this year! Gluten Free Sushi Sauce and Gluten Free Umami Soy Glaze are two sauces you'll want to keep your eye on. They are a great way to stay conscious of your health while still savoring the best flavors of Japan.
Q: Do you have any food products other than sauce and flour?
A: Yes, we do! If you are familiar with Japanese food, you probably have tried Takoyaki before. We made it with a new twist by substituting octopus for shrimp! It has all the umami flavor of shrimp in one golden crispy bite. It's easy to make and is perfect for parties!
Q: Where can I find your nutrition facts online?
A: Nutritional facts for our sauces will be available on our website shortly. You can find each individual sauce's nutritional facts by clicking on the specific product. We will include the nutritional information, ingredients list, allergen information, and packaging details for your information. Please contact us if you would like further information about the ingredients used in our products.
Q: Can I purchase OtaJoy products commercially for my restaurant?
A: Of course! Please give us your location, then we will be happy to put you in direct contact with the nearest distributor. For more information, please contact our sales department at firstname.lastname@example.org or 562.404.4700.
Q: Can I have custom sauces made for my restaurant?
A: Yes, you can. We are a Research and Development Factory that specializes in creating brand sauces for your restaurant or business. Contact our sales department for details at email@example.com or 562.404.4700.
Q: Where are Otafuku Foods products manufactured?
A: Most of our products are manufactured at our facility here in the Los Angeles area. Our food service sizes, as well as a new line of retail sauces, are all produced here with local ingredients. We do import several items from our Headquarters in Japan which you can find in your local Japanese markets.